Privacy Policy
Last updated: February 2026
At Viraluxx, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We keep things straightforward because you deserve to know exactly what happens with your data when you use our platform.
Information We Collect
We collect only what we need to provide and improve our services:
Account Information
- Your name and email address (provided via Google OAuth sign-in)
- Profile picture from your Google account
- Your preferred currency setting
Order Data
- The platform, service type, quantity, and target URL for each order you place
- Order status and history
Payment Data
- Transaction amounts and payment method type (card, UPI, etc.)
- We do not store your credit card numbers or bank details — those are handled entirely by our PCI-compliant payment providers (Razorpay, Stripe)
Usage Data
- Pages you visit and features you use on our platform
- Browser type, device information, and IP address (for security and fraud prevention)
How We Use Your Information
Your data helps us run the service and make it better:
- Fulfill orders — Process and deliver the services you purchase
- Process payments — Handle wallet top-ups and transaction records
- Send updates — Notify you about order status changes and important account activity
- Improve services — Understand usage patterns to make Viraluxx faster and more useful
- Prevent fraud — Detect and block suspicious activity to protect your account and our platform
Data Sharing
We do not sell your data. Period. We only share information with third parties when strictly necessary:
- Payment processors (Razorpay/Stripe) — To process your transactions securely
- SMM service providers — To fulfill your orders. We only share the target URL and service type, never your identity or personal information
- Legal obligations — If required by law, court order, or government request
Cookies
We use essential cookies to keep you logged in and maintain your session. That's it. We do not use third-party tracking cookies, advertising cookies, or analytics cookies that follow you around the web. Your browsing experience on Viraluxx stays on Viraluxx.
Data Retention
- Account data — Kept while your account is active
- Transaction records — Kept for 2 years for legal and accounting compliance
- Upon deletion request — Your account data is permanently deleted within 30 days, except where we're legally required to retain it
Your Rights
You have full control over your data. You can:
- Access — Request a copy of all the data we have about you
- Delete — Request permanent deletion of your account and associated data
- Export — Download your order history and account information
- Opt out — Unsubscribe from marketing emails at any time (transactional emails like order confirmations will still be sent)
To exercise any of these rights, email us at hello@viraluxx.com.
Security
We take reasonable measures to protect your information:
- All data transmitted over HTTPS encryption
- Authentication via Google OAuth — we never store passwords
- Payment processing through PCI-compliant providers (your card details never touch our servers)
- Regular security reviews and access controls on our infrastructure
Children's Privacy
Viraluxx is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. For material changes, we'll notify you via email so you're always in the loop. The "Last updated" date at the top of this page reflects the most recent revision.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, reach out to us at hello@viraluxx.com. We're happy to help.